FAQ

Ｉ 598 results

• A deposit was not made on the deposit date. Why?
• Will I be notified of failure to withdraw from the debit account?
• If I change my cash card to a Cash Card with Debit Card Service that is compatible with contactless payment, will the debit card number and the nanaco number also change?
• I want to check whether the application I made via ATM Madoguchi has been properly accepted.
• When I used an ATM, a receipt containing a notice titled "Request to comfirm customer information" was issued. How can I use the QR code printed thereon?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.In what situation is this notice displayed?
• What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
• Can I change my cash card to one that is compatible with contactless payment?
• I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legi...
• I have registered for app authentication. Do I need a Direct Banking Card?