FAQ

Ｉ 598 results

• When I tried to log on to the Direct Banking Service, I was asked to authorize my International Money Transfer app. What should I do?
• I submitted my residence card via the Residence Card Submission Site. How long does it take until the registration is completed?
• When I used an ATM, a screen requesting me to extend my period of stay appeared. What will happen if I do not complete the procedure?
• What kinds of identity verification documents are necessary to apply for a Seven Bank account?
• I entered my telephone number to register for the Direct Banking Service or reset my logon ID or logon password, but I got a message that I entered an incorrect telephone number...
• My Seven Bank Cash Card with Debit Card Service will expire soon. How do I renew it?
• How can I apply for the Automatic Payment Service?
• What should I do if I am using the Direct Banking Service for the first time?
• I opened a new account and received my cash card. How do I use the Direct Banking Service with a smartphone?
• What amounts are available to make early repayments in the Loan Service?