FAQ

Ｉ 598 results

• I have registered incorrect information via ATM Madoguchi. Can I change or cancel the registered information?
• If I change my registered information via ATM Madoguchi, will the information be updated soon?
• When I used an ATM, a screen requesting me to extend my period of stay appeared, but I have not completed the procedure for the renewal of my residence card. What should I do?
• Which password should I use when using J/Secure?
• I received a new card with a renewed expiry date. Do I have to take any procedure with regard to the card information I have registered for online shopping services?
• How can I change the deposit amount?
• Can I suspend the Monthly Auto-Deposit Service temporarily?
• What is meant by "Application pending" which appears in statements of the Monthly Auto-Deposit Service?
• When I use the Monthly Auto-Deposit Service, how is it described in statements of the debit account?
• What is J/Secure?