FAQ

Ｉ 598 results

• I was unable to have my cash card reissued via the Direct Banking Service. Why? * When the following message is displayed: “We currently cannot receive your request for reissuan...
• I use my current card to pay utility bills. Can I continue to pay these bills using a new card?
• I received a new card. When can I start to use it?
• I use a Seven Bank Cash Card with Debit Card Service incorporating nanaco. Upon renewal of the card, will the nanaco balance and nanaco points on my current card be transferred ...
• Will I be notified of a deposit in the deposit account?
• The name of the financial institution and/or the branch office I registered for the Monthly Auto-Deposit Service has changed as a result of integration/abolition. Do I have to f...
• At which financial institution can I register a debit account for the Monthly Auto-Deposit Service?
• What should I do to apply for the Monthly Auto-Deposit Service?
• Is any fee charged for using ATM Madoguchi?
• Is ATM Madoguchi (open an account / change information) available via all Seven Bank ATMs?