FAQ

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• I received a letter titled "Request for Submission of Residence Card." What should I do?
• What are the Seven Bank Cash Card with Debit Card Service features?
• Will I still receive nanaco points when I use my Seven Bank Cash Card with Debit Card Service at a non-Seven & i Group JCB merchant?
• What aspects of safety are improved by using the Smartphone Authentication Service?
• What is the smartphone verification service?
• What should I do if I have replaced the smartphone with which I am using the Smartphone Authentication Service, with a different model?
• How do I cancel my smartphone authentication registration?
• I cannot receive notifications in the Smartphone Authentication App.
• Can funds be transferred from overseas into Seven Bank accounts?
• If I make a repayment on the same day that I used the Loan Service, does any interest incur?