FAQ

ＭＯＮＥＹ 123 results

• Will Seven Bank contact me if an error occurs with domestic money transfer?
• Can I register a receiver for money transfers?
• How many automatic domestic money transfers can be set up?
• When using the Seven Bank International Money Transfer App, where can I find a one-time password that is necessary for app authentication?
• I was unable to conduct a transaction (withdrawal of money) via a Seven Bank ATM, and I received a receipt requesting the submission of an image of the residence card. Do I have...
• I don’t know how to give approval when making a money transfer via the Direct Banking Service. What should I do?
• When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?
• When I made an application for the International Money Transfer Service via the Direct Banking Service, I received a letter notifying me of the deficiency in my application. Wha...
• I applied for the International Money Transfer Service simultaneously when applying for a Seven Bank account. When will I receive a cash card?
• When I charge the cashless payment app or electronic money card with cash, will I receive change? (Can I deposit only part of the cash I put into the ATM?)