FAQ

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• Can I cancel the addition of electronic money to my nanaco card?
• Can the name of the sender of a domestic money transfer be changed?
• Money was withdrawn from my account by using my Debit Card but I didn't withdraw it. What happened?
• I want to send an International Money Transfer from overseas to a Seven Bank account. What is the SWIFT code?
• When are domestic money transfers reflected to the recipient's account?
• I want to designate the receiving currency for the International Money Transfer (Cash Pick-Up), what should I do?
• Can I apply for International Money Transfer Service at the same time when I open a Seven Bank account?
• Can I apply for the International Money Transfer Service from a Seven Bank ATM?
• Can international money transfers that have already been sent be canceled?
• Can international money transfers be made to corporations?