FAQ

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• I want to change or correct the receiver's name, what should I do?
• Does Seven Bank have a smartphone app?
• I opened a new account and received my cash card. How do I use the Direct Banking Service with a smartphone?
• What is "MTCN?"
• What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
• I am a foreign national, how can I open a Seven Bank account?
• How do I cancel a planned transfer?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay monthly bills such as a cell phone bill?
• What are the target transactions of the Smartphone Authentication Service?
• How can I register another email address? (For customers who have accounts)