FAQ

ＭＹ 212 results

• The deadline for confirming my application for the Automatic Payment Service has passed. What should I do?
• I received an email requesting my approval for the Automatic Payment Service, but I do not remember applying for the service. What should I do?
• How can I check transactions from more than 15 months ago in my online passbook?
• How can I output data from my online passbook?
• How can I check transactions from more than three months ago in my online passbook?
• If I make a request for an extra issue of my statement, how long does it take for delivery?
• How do I check my MTCN (Money Transfer Control Number) for international money transfers (with Western Union)?
• After I perform a domestic money transfer from my Seven Bank account, how do I check whether I performed the operation correctly or not?
• What should I do if my Seven Bank cash card becomes damaged?
• My smartphone screen froze when accessing the Seven Bank website. What should I do?