FAQ

ＭＹ 212 results

• What happens if I use my Debit Card to pay the amount that exceeds my ordinary deposit balance?
• I entered my telephone number to register for the Direct Banking Service or reset my logon ID or logon password, but I got a message that I entered an incorrect telephone number...
• Can I charge my nanaco and check my nanaco balance at Seven Bank ATMs?
• My name registered for my Seven Bank account has been changed. Do I have to follow any procedure in relation to the Monthly Auto-Deposit Service?
• Why are my statements in MyJCB, and the Direct Banking Service not up-to-date?
• Money was withdrawn from my account by using my Debit Card but I didn't withdraw it. What happened?
• I canceled a product that I purchased with my Seven Bank Cash Card with Debit Card Service. When will my account be refunded?
• When my Seven Bank Cash Card with Debit Card Service is reissued, will my debit card number or nanaco number be changed?
• Can I write my signature in kanji, hiragana, and/or katakana, alphabet on the back of my Seven Bank Cash Card with Debit Card Service?
• I am using nanaco. If I change my card to a Seven Bank Cash Card with Debit Card Service (nanaco integrated card), will I inherit my nanaco points?