FAQ

Ｍ 574 results

• I use my current card to pay utility bills. Can I continue to pay these bills using a new card?
• What should I do if I want to apply for International Money Transfer Service after opening an account?
• What should I do if my personal information, such as my registered address, telephone number or employer, has changed (including cases where my written address has changed becau...
• What is contactless payment using a Cash Card with Debit Card Service?
• I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legi...
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• What is an unused account management fee?
• I received a new card with a renewed expiry date. Do I have to take any procedure with regard to the card information I have registered for online shopping services?
• I have made an application for a procedure via ATM Madoguchi (open an account / change information), but the face photo on my identity verification document does not match my fa...
• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how t...