FAQ

Ｍ 574 results

• Can I install and use the SEVEN BANK Money Transfer App on multiple smartphones?
• When I inserted my cash card into a Seven Bank ATM, the screen displayed a message,"this card is invalid." What should I do?
• I am hard of hearing. Please tell me how to submit an inquiry, other than by telephone.
• Can I suspend the Monthly Auto-Deposit Service temporarily?
• What should I do to apply for the Monthly Auto-Deposit Service?
• Why are my statements in MyJCB, and the Direct Banking Service not up-to-date?
• What should I do if I have replaced the smartphone with which I am using the Smartphone Authentication Service, with a different model?
• When are domestic money transfers reflected to the recipient's account?
• How can I register another email address? (For customers who have accounts)
• When using the International Money Transfer Service, are there any limitations regarding the international money transfer purpose?