FAQ

Ｍ 574 results

• For which companies can I use ATM Madoguchi (open an account / change information)? What kind of procedure can I perform via an ATM?
• What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
• Is app authentication necessary for the use of a Seven Bank account? (Can I not use a Seven Bank account if I don’t have a smartphone?)
• Please describe the sender domain authentication operated by Seven Bank as an email security measure.
• What should I do to repay my loan?
• When I made an application for the Loan Service, an error message stating that there is no registered email address appeared. What should I do?
• Can I change the monthly repayment amount in the Loan Service?
• I tried to open an account but I have not received an email from Seven Bank (for conformation of the email address).
• What are the international money transfer limits?
• I am a foreign national. Please tell me what identity verification documents are required to open an account and how to submit them.