FAQ

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• I applied for a Seven Bank account, when will I receive my cash card?
• When applying for a Seven Bank account, why do I need identity verification documents?
• What is "phishing?"
• The name of the service changed from Remote Banking to Direct Banking Service. Have the services or procedures changed?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.As there was a change to my registered information, I selected "Yes." What...
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.In what situation is this notice displayed?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
• I have registered for app authentication. Do I need a Direct Banking Card?
• What is J/secure2.0?