FAQ

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• Which password should I use when using J/Secure?
• At which JCB member merchants can I use J/Secure?
• I received an email titled "Information on Opening an Account with the International Money Transfer Service." What should I do?
• I use my current card to pay utility bills. Can I continue to pay these bills using a new card?
• How to receive the cash card after opening an account.
• I had my Seven Bank cash card reissued, and the new cash card has arrived. Do I need to perform any procedures for direct banking?
• What are Seven Bank's branch names?
• Why are my statements in MyJCB, and the Direct Banking Service not up-to-date?
• Money was withdrawn from my account by using my Debit Card but I didn't withdraw it. What happened?
• I canceled a product that I purchased with my Seven Bank Cash Card with Debit Card Service. When will my account be refunded?