FAQ

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• Can I use my Seven Bank Cash Card with Debit Card Service to pay monthly bills such as a cell phone bill?
• What is the Direct Banking card?
• What will happen if I incorrectly enter my Debit Card PIN?
• Can I designate my Seven Bank account as the receiving account for my national tax refund?
• How long does it take for an international money transfer to be received?
• What should I do if I have a nanaco card reissued or change details in the nanaco mobile app?
• What should I do if I lose my nanaco card or can't access the nanaco mobile app?
• What performance indicators do you use?
• What are the asterisks on receipts I receive after making a transaction at a Seven Bank ATM?
• What is a "Logon Password?"