FAQ

Ｎ 598 results

• I use a Seven Bank Cash Card with Debit Card Service incorporating nanaco. Upon renewal of the card, will the nanaco balance and nanaco points on my current card be transferred ...
• I want to check whether the application I made via ATM Madoguchi has been properly accepted.
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
• What is an unused account management fee?
• I have not been issued a new card. Can I continue to use my current card?
• I was unable to make payment by the contactless payment method. Why?
• Can a person other than the applicant apply for a procedure via ATM Madoguchi (open an account / change information)?
• I have made an application for a procedure via ATM Madoguchi (open an account / change information), but the face photo on my identity verification document does not match my fa...
• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how t...
• What should I do if my personal information, such as my registered address, telephone number or employer, has changed (including cases where my written address has changed becau...