FAQ

Ｎ 598 results

• When I used my cash card via an ATM, the screen displayed a message, "Magnetism of the magnetic stripe on your card is weak." What should I do?
• What should I do when I forgot to take the cash I withdrew or my cash card with me from a Seven Bank ATM?
• I received an email titled "Information on Opening an Account with the International Money Transfer Service." What should I do?
• When I set up my account, I registered my seal (personal stamp) or signature; however, use of procedures that use seals or signatures has now been abolished. Will this affect ho...
• Can I open an account with a name other than the name written on my identity verification document?
• Can the name of the sender of a domestic money transfer be changed?
• I canceled a product that I purchased with my Seven Bank Cash Card with Debit Card Service. When will my account be refunded?
• When can I start using my Seven Bank Cash Card with Debit Card Service?
• My Seven Bank Cash Card with Debit Card Service expired. When will I receive a new card?
• Can I write my signature in kanji, hiragana, and/or katakana, alphabet on the back of my Seven Bank Cash Card with Debit Card Service?