FAQ

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• Can I apply for a loan service at the same time as opening a Seven Bank account?
• What should I do if I have a nanaco card reissued or change details in the nanaco mobile app?
• How do I register with the point service?
• Can I change daily transaction limits at Seven Bank ATMs?
• Do Seven Bank ATMs have accessibility features for those with poor vision?
• Can I use a Seven Bank Cash Card for automatic withdrawals to pay utilities and credit card payment?
• Is it possible to arrange for money, for rent or for other purposes, to be transferred on the same day every month to a specific receiver (automatic domestic money transfers)?
• What are services are available with the Direct Banking Service?
• What should I do if my confirmation number is expired (locked)?
• I am a foreign national, how can I open a Seven Bank account?