FAQ

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• Please tell me the ATM charge method.
• I don't know my account number.
• Can I check the information I have registered with Seven Bank?
• What services can I use after my immediate account is set up?
• I tried to open an account but I have not received an email from Seven Bank (for conformation of the email address).
• I am planning on moving overseas. How can I change my registered information, such as my address?
• When I used an ATM, a receipt containing a notice titled "Request to comfirm customer information" was issued. How can I use the QR code printed thereon?
• What should I do when I have entered an incorrect PIN and my Seven Bank cash card has been locked?
• What is J/secure2.0?
• What should I do if I want to apply for International Money Transfer Service after opening an account?