FAQ

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• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.As there was a change to my registered information, I selected "Yes." What...
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.In what situation is this notice displayed?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
• Can I change my registered information by a method other than using an ATM?
• What is App authentication?
• When I used my cash card via an ATM, the screen displayed a message, "Magnetism of the magnetic stripe on your card is weak." What should I do?
• Which password should I use when using J/Secure?
• I use my current card to pay utility bills. Can I continue to pay these bills using a new card?
• I have an agreement for the International Money Transfer Service, but, when I tried to make an international money transfer, I got an error message and was unable to complete th...