FAQ

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• Will I receive points other than nanaco points when I use my Seven Bank Cash Card with Debit Card Service?
• I used my Seven Bank Cash Card with Debit Card Service. When will I receive nanaco points?
• What is the return rate of the Seven Bank Cash Card with Debit Card Service points?
• How Seven Bank will handle the documents to be submitted related to Individual Number or My Number?
• Is Seven Bank currently offering any promotional campaigns or special offers?
• Can I designate my Seven Bank account as the receiving account for public pensions such as employee's pension and national pension?
• The emails I receive from the Seven Bank are garbled. What should I do?
• The automatic payment request form to be submitted to an available company (such as a credit card company) has a field in which I am supposed to affix my registered seal. Howeve...
• When are transfers from other banks to Seven Bank accounts made?
• After I perform a domestic money transfer from my Seven Bank account, how do I check whether I performed the operation correctly or not?