FAQ

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• Why are there IC chips in Seven Bank cash cards?
• What is the fee to have a Seven Bank cash card reissued?
• Will Seven Bank contact me if an error occurs with domestic money transfer?
• What is the Seven Bank account privacy policy?
• What should I do if I lose (due to misplacement or theft) my Seven Bank cash card?
• When are the Seven Bank account interest rates set?
• When applying for a Seven Bank account, why do I need identity verification documents?
• How do I confirm the Seven Bank account interest rates?
• When can I request a domestic money transfer from a Seven Bank account?
• Can I use cards other than bank-affiliated cards at Seven Bank ATMs?