FAQ

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• Am I able to withdraw the funds remaining in my account at a Seven Bank ATM if they amount to less than 1,000 Yen?
• I have opened a Seven Bank account (or had a cash card reissued), but my Seven Bank cash card has not arrived. What should I do?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay for purchases at 7-Eleven and other convenience stores or other shops?
• Can I recharge nanaco (add money to nanaco) from Seven Bank accounts?
• I applied for a Seven Bank account, when will I receive my cash card?
• Can I make a money transfer by cash or using a cash card via a Seven Bank ATM?
• I am a foreign national, how can I open a Seven Bank account?
• How do I place a time deposit for my Seven Bank account?
• Can I use my Seven Bank Cash Card at ATMs other than Seven Bank ATMs?
• Is there a way I can check a summary of the transaction details in my Seven Bank account?