FAQ

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• What can I do at Seven Bank ATMs?
• Can I use my passbook at Seven Bank ATMs?
• Can I use coins at Seven Bank ATMs?
• Please tell me about the security measures of Seven Bank.
• What are the service charges for using Seven Bank ATMs?
• When using the Seven Bank International Money Transfer App, where can I find a one-time password that is necessary for app authentication?
• I was unable to conduct a transaction (withdrawal of money) via a Seven Bank ATM, and I received a receipt requesting the submission of an image of the residence card. Do I have...
• Is ATM Madoguchi (open an account / change information) available via all Seven Bank ATMs?
• Can I convert nanaco points into electronic money via a Seven Bank ATM?
• When I inserted my cash card into a Seven Bank ATM, the screen displayed a message,"this card is invalid." What should I do?