FAQ

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• I received a payment notification after canceling my Seven Bank Cash Card with Debit Card Service. Why?
• Will I receive nanaco bonus points when I make payments with my Seven Bank Cash Card with Debit Card Service?
• I want to send an International Money Transfer from overseas to a Seven Bank account. What is the SWIFT code?
• Can I use a card that was issued outside of Japan, at Seven Bank ATMs?
• Do your issue passbooks for Seven Bank accounts?
• Does Seven Bank have a smartphone app?
• Can I apply for International Money Transfer Service at the same time when I open a Seven Bank account?
• My smartphone screen froze when accessing the Seven Bank website. What should I do?
• How do I stop receiving the "Notification from Seven Bank" emails?
• Can I switch to a Bonolon cash card or a Girl's Card from a cash card with the Seven Bank logo?