FAQ

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• What is App authentication?
• If I change my registered information via ATM Madoguchi, will the information be updated soon?
• What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
• When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?
• I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legi...
• I want to check whether the application I made via ATM Madoguchi has been properly accepted.
• I have registered for app authentication. Do I need a Direct Banking Card?
• Can a person other than the applicant apply for a procedure via ATM Madoguchi (open an account / change information)?
• Are there any documents necessary for using ATM Madoguchi (open an account / change information)?
• Will I need to conduct authentication by entering the confirmation number even after I register for app authentication?