FAQ

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• When depositing funds using International Money Transfer, why is it required to contact the China Hotline?
• I want to designate the receiving currency for the International Money Transfer (Cash Pick-Up), what should I do?
• What should I do if I cannot logon to the Direct Banking Service?
• When opening an account or applying for a card loan, what should I do if there is no selection item that corresponds to "occupation" and "transaction purpose (main purpose of ac...
• When was Seven Bank listed in the First Section of the Tokyo Stock Exchange?
• Can I apply for an increase in borrowing limit of the Loan Service from a Seven Bank ATM?
• Are there are any conditions when applying for an additional limit in my Loan Service?
• Can I borrow or repay in the Loan Service at another bank's ATM?
• How do I check the personal credit information that is registered?
• I canceled my Loan Service already, but is it possible to revoke the cancellation and reinstate the service?