FAQ

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• I applied for the International Money Transfer Service simultaneously when applying for a Seven Bank account. When will I receive a cash card?
• When is the debit date and the deposit date in the Monthly Auto-Deposit Service?
• What is the interest rate if I cancel my time deposit before maturity?
• What should I do to have a cash card reissued via the Direct Banking Service?
• When can I start using the Loan Service after applying?
• When will I receive the point service points?
• I am a foreign national. Please tell me what identity verification documents are required to open an account and how to submit them.
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• What is the amount limit for domestic money transfers from a Seven Bank account?
• What is the Act on the Utilization of Funds Related to Dormant Deposits?