FAQ

ＴＨＥ 557 results

• What should I do if I have replaced the smartphone with which I am using the Smartphone Authentication Service, with a different model?
• When I made an application for the Loan Service, an error message stating that there is no registered email address appeared. What should I do?
• I submitted my residence card via the Residence Card Submission Site. How long does it take until the registration is completed?
• If the Loan Service interest rate changes, when does the new interest rate apply?
• I tried to open an account but I have not received an email from Seven Bank (for conformation of the email address).
• When I tried to log on to the Direct Banking Service, I was asked to authorize my International Money Transfer app. What should I do?
• I have cancelled the deposit account before cancelling the agreement for the Monthly Auto-Deposit Service. Will any amount be withdrawn from the debit account?
• What if the withdrawal from the debit account fails?
• How do I cancel my smartphone authentication registration?
• I cannot receive notifications in the Smartphone Authentication App.