FAQ

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• I received credit to my Seven Bank Cash Card with Debit Card Service but I don't know why. What should I do?
• What do I do if I forget my Logon ID?
• Can I conduct international money transfers from Seven Bank ATMs?
• Is a Loan Service invoice or transaction statement issued?
• Are Loan Service transactions always available from Seven Bank ATMs?
• How do I apply for nanaco?
• Can I use an account management service such as MoneyLook?
• How do I place a time deposit for my Seven Bank account?
• I received a new card. When can I start to use it?
• Can I register my Seven Bank debit card for Apple Pay or Google Pay?