FAQ

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• What is the timing for the exchange rate used in international money transfers?
• What is the Confirmation Number?
• Can I open an account without International Money Transfer Service from the International Money Transfer app?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What ...
• When I used my cash card via an ATM, the screen displayed a message, "Magnetism of the magnetic stripe on your card is weak." What should I do?
• I received an email titled "Information on Opening an Account with the International Money Transfer Service." What should I do?
• If the smartphone with which I am using the Smartphone Authentication Service breaks, will I lose the ability to carry out the target transactions of the Smartphone Authenticati...
• What is the smartphone verification service?
• I want to change or correct the receiver's name, what should I do?
• How can I register another email address? (For customers who have accounts)