FAQ

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• What should I do if I lose (due to misplacement or theft) my Seven Bank cash card?
• How much are the fees for domestic money transfers to Seven Bank accounts?
• When using the Seven Bank International Money Transfer App, where can I find a one-time password that is necessary for app authentication?
• If I change my cash card to a Cash Card with Debit Card Service that is compatible with contactless payment, will the debit card number and the nanaco number also change?
• When I made an application for the International Money Transfer Service via the Direct Banking Service, I received a letter notifying me of the deficiency in my application. Wha...
• Is it possible to open an account even if the registered email address is a free address?
• I want to know why the withdrawal from the debit account failed.
• How can I suspend the withdrawal from the debit account for this month?
• Will the Debit Card Number of my Seven Bank Cash Card with Debit Card Service be changed when the current card expires and a new card is issued?
• Even though I am registered for the Point Service, I have not received any points.