FAQ

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• What is meant by "Error" which appears in statements of the Monthly Auto-Deposit Service?
• When I use the Monthly Auto-Deposit Service, how is it described in statements of the debit account?
• At which financial institution can I register a debit account for the Monthly Auto-Deposit Service?
• Do I have to pay any fee to use the Monthly Auto-Deposit Service?
• The name of the financial institution and/or the branch office I registered for the Monthly Auto-Deposit Service has changed as a result of integration/abolition. Do I have to f...
• What is meant by "Application pending" which appears in statements of the Monthly Auto-Deposit Service?
• When is the deposit date in the Monthly Auto-Deposit Service?
• Can I change the debit date for the Monthly Auto-Deposit Service?
• Is any interest accrued on the amount withdrawn through the Monthly Auto-Deposit Service for the period after the withdrawal until the deposit?
• After submitting the automatic payment request form, I received an email asking me to register for the Automatic Payment Service. Besides submitting the request form, do I need ...