FAQ

ＴＯ 476 results

• What documents do I need to apply for the Loan Service?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay for purchases at 7-Eleven and other convenience stores or other shops?
• I inserted my cash card into a Seven Bank ATM but it came out immediately. What should I do?
• I tried to open an account but I have not received an email from Seven Bank (for conformation of the email address).
• What is "smime.p7s" that is attached to the email from Seven Bank?
• When using a Seven Bank cash card with debit card function at a physical store, do I need to authenticate using a "J/Secure" one-time password or a pre-registered password?
• What should I do when I forgot to take the cash I withdrew or my cash card with me from a Seven Bank ATM?
• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how t...
• I was unable to have my cash card reissued via the Direct Banking Service. Why? * When the following message is displayed: “We currently cannot receive your request for reissuan...
• I received a new card with a renewed expiry date. Do I have to take any procedure with regard to the card information I have registered for online shopping services?