FAQ

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• What if the withdrawal from the debit account fails?
• How can I suspend the withdrawal from the debit account for this month?
• Can I use a Seven Bank Cash Card for automatic withdrawals to pay utilities and credit card payment?
• I was unable to conduct a transaction (withdrawal of money) via a Seven Bank ATM, and I received a receipt requesting the submission of an image of the residence card. Do I have...
• I want to know why the withdrawal from the debit account failed.
• Is any interest accrued on the amount withdrawn through the Monthly Auto-Deposit Service for the period after the withdrawal until the deposit?
• What is an unused account management fee?
• Am I able to withdraw the funds remaining in my account at a Seven Bank ATM if they amount to less than 1,000 Yen?
• When is the debit date and the deposit date in the Monthly Auto-Deposit Service?
• What should I do if I get a payment limit error for a Loan Service borrowing at a Seven Bank ATM?