FAQ

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• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.As there was a change to my registered information, I selected "Yes." What...
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What ...
• What services can I use after my immediate account is set up?
• Please tell me the ATM charge method.
• What are dormant deposits?
• What is the Act on the Utilization of Funds Related to Dormant Deposits?
• How many bank bills can be deposited or withdrawn per transaction at the maximum via a Seven Bank ATM?
• I have cancelled the deposit account before cancelling the agreement for the Monthly Auto-Deposit Service. Will any amount be withdrawn from the debit account?
• Can I suspend the Monthly Auto-Deposit Service temporarily?
• Money was withdrawn from my account by using my Debit Card but I didn't withdraw it. What happened?