FAQ

326 results

• I received a new card. When can I start to use it?
• I use a Seven Bank Cash Card with Debit Card Service incorporating nanaco. Upon renewal of the card, will the nanaco balance and nanaco points on my current card be transferred to my new card?
• An error occurred, and I can't use My Seven Bank.
• How do I make a transfer from my Seven Bank account?
• What can I do on MyJCB?
• What should I do to cancel (stop) direct debit?
• What happens if I use my Debit Card to pay the amount that exceeds my ordinary deposit balance?
• What should I do to obtain a bank balance certificate?
• What should I do if I am prevented from using direct debit (automatic payment) because of my insufficient balance?
• How do I stop the (paid) paper statement mailing service?