FAQ

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• Can I use my Seven Bank Cash Card with Debit Card Service to pay monthly bills such as a cell phone bill?
• How do I change my Debit Card PIN?
• I received a payment notification after canceling my Seven Bank Cash Card with Debit Card Service. Why?
• Will I receive nanaco bonus points when I make payments with my Seven Bank Cash Card with Debit Card Service?
• Can I withdraw cash at overseas ATMs with a Seven Bank Cash Card with Debit Card Service?
• After I complete the procedure for the Automatic Payment Service in the Direct Banking Service, will a debit incur right away?
• I received a cash card from Seven Bank although I have not taken any procedure.
• I was unable to have my cash card reissued via the Direct Banking Service. Why? * When the following message is displayed: “We currently cannot receive your request for reissuan...
• I received a new card with a renewed expiry date. Do I have to take any procedure with regard to the card information I have registered for online shopping services?
• I received a new card. When can I start to use it?