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FAQ Search Results
- How do I cancel my smartphone authentication registration?
- I cannot receive notifications in the Smartphone Authentication App.
- What are Credential ID and Security Code?
- What is Compatible OS in which the Smartphone Authentication App can be used?
- What is the difference between the Logon ID and Customer ID?
- What do I do if I forget my Logon ID?
- Even though I am not logged on to the Direct Banking Service, I received a logon notification email.
- I clicked the "Logon" button on the Internet Banking Service page, but the logon page did not appear. What should I do?
- What should I do if I cannot logon to the Direct Banking Service?
- What should I do if I am using the Direct Banking Service for the first time?