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What should I do if I cannot get through even when calling the Contact Center from a mobile phone or from overseas?
If you cannot get through even when calling the phone number of the Contact Center ( 0088-21-1189(toll free)), please call the following number.
Contact Center of Seven Bank, Ltd.
03-5610-7730 (for a fee)
Service Hours (Japan time): Mon to Sat 9:00~18:00 (Except Sundays, National Holidays and 12/31~1/3)
* Depending on the provider, you might not be able to connect to 0088 (SoftBank Telecom) or 0120 (NTT Communications).
Contact Center of Seven Bank, Ltd.
03-5610-7730 (for a fee)
Service Hours (Japan time): Mon to Sat 9:00~18:00 (Except Sundays, National Holidays and 12/31~1/3)
* Depending on the provider, you might not be able to connect to 0088 (SoftBank Telecom) or 0120 (NTT Communications).
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FAQ related
- What is the exchange rate when withdrawing local currency from an ATM overseas with a Seven Bank Cash Card with Debit Card Service?
- I am planning on moving overseas. How can I change my registered information, such as my address?
- If I lose my Seven Bank Cash Card with Debit Card Service overseas, will you issue an international emergency card?
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