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Question

I canceled a product that I purchased with my Seven Bank Cash Card with Debit Card Service. When will my account be refunded?

ANSWER
When you return or cancel products, your account will be immediately refunded once Seven Bank confirms the return or cancellation from the merchant. Each merchant has different timing when refunding credit, so contact the JCB Debit Card Desk for the status of credit returns.

JCB Debit Card Desk Telephone Number: 0570-099-766 (charged)
Service hours: 09:00 to 17:00 Open 365 days a year (except for the new year holidays)

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