FAQ

330 results

• What is "smime.p7s" that is attached to the email from Seven Bank?
• Will the domestic money transfers or the automatic domestic money transfers be carried out in the order that they are registered?
• I have not received any emails at the new email address that I registered.
• What should I do if an automatic domestic money transfer cannot be carried out due to insufficient funds?
• After I complete the procedure for the Automatic Payment Service in the Direct Banking Service, will a debit incur right away?
• How many automatic domestic money transfers can be set up?
• If I want to pay with a Seven Bank cash card with debit card function, do I need to register with "J/Secure"?
• When using a Seven Bank cash card with debit card function at a physical store, do I need to authenticate using a "J/Secure" one-time password or a pre-registered password?
• When I used an ATM, a screen requesting me to extend my period of stay appeared, but I have lost a receipt on which the QR code was printed. What should I do?
• When I used an ATM, a screen requesting me to extend my period of stay appeared. What will happen if I do not complete the procedure?