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I want to know why the withdrawal from the debit account failed.
![ANSWER](./cmn/shared/img/faq_icon_004.png)
The possible reasons for failure to withdraw from the debit account are as follows.
For more details about the reason, please consult with the financial institution registered for direct debit.
[Major reasons for failure to withdraw]
- Lack of funds in the debit account
- Cancellation or restrictions on transactions of the debit account
If we are unable to withdraw from the debit account, we will notify you by email to your registered address.
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