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What should I do when I forgot to take the cash I withdrew or my cash card with me from a Seven Bank ATM?
If you forgot to take the cash you withdrew or your cash card with you from an ATM or have any other problem with using an ATM, please contact us via the intercom affixed to the ATM.
You can also use an intercom affixed to an ATM other than the one you used.
You can also use an intercom affixed to an ATM other than the one you used.
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Seven Bank ATMs
- FAQ (English) > Individual Customer > Seven Bank ATMs > All in Category
- FAQ (English) > Individual Customer > Seven Bank ATMs > Available Cards/Service Charges at Seven Bank ATMs
FAQ related
- When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.As there was a change to my registered information, I selected "Yes." What will happen if I do not perform the procedure for changing the information?
- I was unable to conduct a transaction (withdrawal of money) via a Seven Bank ATM, and I received a receipt requesting the submission of an image of the residence card. Do I have to submit my residence card in order to be able to use my account again?
- My "My Seven Bank App" is linked to "nanaco". My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how to reset my account with the new "nanaco" number.
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