Search Results Details
What is App authentication?
![ANSWER](./cmn/shared/img/faq_icon_004.png)
App authentication is an authentication method whereby customers take the steps to express their approval using the SEVEN BANK Money Transfer App or Seven Bank International Money Transfer App when they conduct transactions via the Direct Banking Service using their computer or smartphone.
By this method where customers register transactions via the Direct Banking Service (first route) and then approve the transactions via the app (second route), they can prevent unauthorized transactions even in the event that their password is stolen by a third party.
* App Authentication Function
* App authentication using the SEVEN BANK Money Transfer App is the service available when using the Japanese version of Direct Banking Service.
If you use the English version of Direct Banking Service, please use the Seven Bank International Money Transfer App.
* Use of the app authentication function is free of charge.
▼Major transactions subject to app authentication
Registration for Direct Banking Service*
Logon*
Change of customer information
Money transfer to a newly designated account
New setting of automatic money transfer
Online payment service
Account linking service
* App authentication is not required for the registration and logon using the SEVEN BANK Money Transfer App.
▼How to register
Transfer App, or update the app to the latest version, the authentication method for the Direct Banking Service will be changed to app authentication.
* How to set up the Seven Bank International Money Transfer App
By this method where customers register transactions via the Direct Banking Service (first route) and then approve the transactions via the app (second route), they can prevent unauthorized transactions even in the event that their password is stolen by a third party.
* App Authentication Function
* App authentication using the SEVEN BANK Money Transfer App is the service available when using the Japanese version of Direct Banking Service.
If you use the English version of Direct Banking Service, please use the Seven Bank International Money Transfer App.
* Use of the app authentication function is free of charge.
▼Major transactions subject to app authentication
Registration for Direct Banking Service*
Logon*
Change of customer information
Money transfer to a newly designated account
New setting of automatic money transfer
Online payment service
Account linking service
* App authentication is not required for the registration and logon using the SEVEN BANK Money Transfer App.
▼How to register
Transfer App, or update the app to the latest version, the authentication method for the Direct Banking Service will be changed to app authentication.
* How to set up the Seven Bank International Money Transfer App
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Direct Banking Service
- FAQ (English) > Individual Customer > Direct Banking Service > All in Category
- FAQ (English) > Individual Customer > Direct Banking Service > App Authentication
FAQ related
- When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?
- What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
- Is app authentication necessary for the use of a Seven Bank account? (Can I not use a Seven Bank account if I don’t have a smartphone?)
Was this content helpful?
YES
NO