Search Results Details
I have registered for app authentication. Do I need a Direct Banking Card?
You may need to enter the confirmation number indicated on your Direct Banking Card on some occasions, such as re-setting your logon ID or password for the Direct Banking Service when you forget it, or requesting from the website the sending of a postcard to notify you of a temporary PIN.
You may also need your Direct Banking Card when you are unable to use app authentication or a failure occurs with the app authentication function. So, please keep the card in a safe place and do not destroy it.
You may also need your Direct Banking Card when you are unable to use app authentication or a failure occurs with the app authentication function. So, please keep the card in a safe place and do not destroy it.
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Direct Banking Service
- FAQ (English) > Individual Customer > Direct Banking Service > All in Category
- FAQ (English) > Individual Customer > Direct Banking Service > App Authentication
FAQ related
- Will I need to conduct authentication by entering the confirmation number even after I register for app authentication?
- What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
- When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?
Was this content helpful?
YES
NO