FAQ

106 results

• Will I get nanaco points when I make payment by the contactless payment method?
• If I change my cash card to a Cash Card with Debit Card Service that is compatible with contactless payment, will the debit card number and the nanaco number also change?
• Can I change my cash card to one that is compatible with contactless payment?
• What is contactless payment using a Cash Card with Debit Card Service?
• Can I change my registered information by a method other than using an ATM?
• What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
• Will I need to conduct authentication by entering the confirmation number even after I register for app authentication?
• I have registered for app authentication. Do I need a Direct Banking Card?
• I don’t know how to give approval when making a money transfer via the Direct Banking Service. What should I do?
• When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?