FAQ

343 results

• When I tried to log on to the Direct Banking Service, I was asked to authorize my International Money Transfer app. What should I do?
• When using the Seven Bank International Money Transfer App, where can I find a one-time password that is necessary for app authentication?
• I reinstalled and tried to set up the Seven Bank International Money Transfer App, but I got an error in the takeover.
• I uninstalled the Seven Bank International Money Transfer App without completing the takeover settings for the app. What should I do?
• How can I set up the Seven Bank International Money Transfer App?
• When I used an ATM, a screen requesting me to extend my period of stay appeared, but I have lost a receipt on which the QR code was printed. What should I do?
• When I used an ATM, a screen requesting me to extend my period of stay appeared. What will happen if I do not complete the procedure?
• When I used an ATM, a screen requesting me to extend my period of stay appeared, but I have not completed the procedure for the renewal of my residence card. What should I do?
• Can I change my registered information by a method other than using an ATM?
• Restrictions are imposed on my use of the account because my registered period of stay has expired. Can I submit my residence card via an ATM?