FAQ

343 results

• Can I conduct the procedure to extend my period of stay by having my family or friend operate an ATM on my behalf?
• Can I install and use the SEVEN BANK Money Transfer App on multiple smartphones?
• What is a personal message?
• What is J/secure2.0?
• How can I change my J/Secure password?
• Which password should I use when using J/Secure?
• How can I register with J/Secure?
• At which JCB member merchants can I use J/Secure?
• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how to reset my account with the new "nanaco" number.
• When I made an application to register an additional receiver of international money transfer via the Direct Banking Service or Seven Bank International Money Transfer App, I received a letter notifying me of the deficiency in my application. What should I do?